To cancel a class, go to the My Classes page.
You will see all your upcoming classes.
Find the class you cannot attend and click on Cancel.
Important: You can always cancel a class but will NOT always be refunded.
If you cancel with at least 7 days' notice, your credit will be refunded and you can use it to book another class.
If you cancel with less than 7 days' notice, your credit will NOT be refunded.
Please note, you have a 30-minute cancelation window right after booking your classes. It is called "immediate cancel" and it allows you to cancel the class without the above consequences.
In emergencies, please contact our Student Support Team for further advice and assistance.